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"Felt very well cared for"

About: Heartlands Hospital / Gynaecology

(as the patient),

I was referred there after some abnormal blood tests and was seen within a week. Was seen by a consultant and registrar and had a scan. They were a wonderful, efficient team who put me at ease and kept me extremely well informed about what they were doing. I felt very well cared for.

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Responses

Response from Matthew Cooke, Deputy Medical Director, Heart of England Foundation Trust 9 years ago
Matthew Cooke
Deputy Medical Director,
Heart of England Foundation Trust
Submitted on 17/10/2014 at 20:00
Published on Care Opinion on 18/10/2014 at 21:08


Shirley

I am pleased to hear of the excellent way you were treated when you attended our gynaecology clinic at Heartlands. I will pass on your message to the team involved.

Many thanks for taking the time to give us the feedback, the work of the clinical teams is often very difficult and it means a lot to them to have such positive feedback.

Matthew

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