Had a knee problem, visited GP who gave me the MSK referral card. I phoned the unit went through all the questions and was told my case would be referred and would take approx 12 week. However I was advised if symptoms worsened then I should recontact the unit and my status would be reappraised. A week later due to worsening of my knee problem, I contacted the unit again and this time I was told that I had to go back to my GP first before anything could be done. I informed the responder that this was not what I was previously advsied but she insisted (politely) that I was misinformed. At this point I ended the call (politely) and decided I would go privately to get the attention I needed.
"Using the NHS Inform MSK referral system"
About: NHS 24 NHS 24 NHS Ayrshire & Arran NHS Ayrshire & Arran
Posted by SKD (as ),
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