"CT scan results"

About: Countess Of Chester Hospital

After a diagnosis of Kidney cancer a few years and brilliant treatment 5 ago I was sent for a CT scan by the consultant recently as he was a little worried about some pain Id had. . That was 8 weeks ago and I've heard nothing since despite3 phnecalls and 3 excuses. Its quite hard waiting to find out if cancer has reoccured. 8 weeks of sleepless nights is getting a bit much!. I dont expect preferential treatment nor do I wish to jump any ques or whatever. I'd just like to know if Cancer has returned.

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Responses

Response from Countess Of Chester Hospital

Dear Sir/Madam, We are sorry to learn of your dissatisfaction and appreciate that this is a worrying time for you. Please feel free to contact the PALs Department on Freephone 0800 195 1241 and select the option listed or email cochpals@nhs.net to give us more information about your case. This will enable us to put you in touch with the relevant clinician who can provide you with further information. The Patient Experience Team

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