"Care for my stiff neck in Nottingham could have been better"
About: Nottinghamshire County Teaching PCT / Emergency GP out of hours service Nottinghamshire County Teaching PCT Emergency GP out of hours service Queen's Medical Centre Queen's Medical Centre Nottingham NG7 2UH
Posted by jodie (as ),
Whilst in Spain on holiday I developed severe neck pain, and decided to return home. On returning home at 9pm in the evening I rang the out of hours GP support to get advice on the problem as I was in a lot of pain.
The lady was very helpful and a doctor rang me back within 15 minutes - great! An appoinment was made for 11.30pm that evening at EMIS on Derby Road. I arrived at 11.20pm and waited and waited hardly able to sit up. At about 12.35am I was eventually seen and in due course admitted to Ward B3 at the QMC.
On arrival I went into the assessment ward and waited for a bed. At 5.30am I was taken to a bed on B3. I was told that a doctor would see me on his rounds at about 10am.
The doctors came on the ward but didn't see me! At about 12.30 a doctor came over and asked me lots of questions. She suggested X-rays and left. A few minutes later she returned with a senior doctor, who more or less asked me why I was there with a stiff neck and why it had not been dealt with by my GP. I explained that due to the time of my flight I was only following precedure and was admitted by the Emergency Doctor as he didn't know what the problem was.
I felt rather embarrased by the whole thing, even though it was not my intention to end up in hospital. It seemed to be somewhat of a joke on the ward and at no time was I asked if I needed any painkillers even though I could hardly move my neck. I was eventually issued with painkillers and sent home.