"Day Surgery Unit."

About: Torbay Hospital

Spent a few hours in day surgery unit with my 9 year old daughter having her grommets fitted. Cannot fault anything! The HCA was brilliant and knew exactly what she was doing, installing confidence straight away. The play assistant was excellent, very warm and friendly and superb at her job. The anaesthetist and surgeon were also top quality, explaining everything very clearly and answering our questions. Post op, several staff came and checked on my daughter very regularly and her pain relief was promptly administered when needed. Thank you all so much for your excellent standard of care. You were all friendly, competent, smiling and professional.

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Responses

Response from Torbay Hospital

We are delighted to read your encouraging comments. Staff appreciate hearing about patients’ positive experiences and your feedback will be shared with those concerned. Kind regards South Devon Healthcare NHS Foundation Trust.

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