"urology - gynaecology"

About: St Mary's Hospital (London)

Incompetent, rude, uncaring, inefficient and beyond frustrating dealing with this department. They lost my referral 5 times, can't answer a simple query passed from department to department With no apology Each one more rude than the next. When I was last seen here you wait up to 4 hpurs to be seen. Seen by a junior doctor who is about as useful as a chocolate teapot. The nurses leave you hours waiting for pain relief. I am now waiting for Pals to contact me I won't hold my breath. If you value your sanity and health avoid this place like the plague.

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Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is very concerned to read of your experience. It is important to us to be able to investigate the significant issues you have raised so we hope you will contact our PALS service pals@imperial.nhs.uk We sincerely apologise for the poor seervice you have reported.

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