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"Excellent Service From Everyone at Royal Surrey,..."

About: Royal Surrey County Hospital

Entering the hospital and asking the car parking staff and reception for assistance I was given an excellent service at the Royal Surrey Hospital in Guildford. The fact you can pay for your parking inside the hospital (just remember your bay number) is a real help as there are cash machines near by. The staff at the Hascombe children's ward and the x-ray dept (my child still has her sticker for being brave!) was so professional we were in and out in 1hr and 10 mins. As we were there at lunch time my child was given lunch if we wanted. Thank you everyone so much for making this surprise appointment so smooth and quick. It was really appreciated.

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Responses

Response from Royal Surrey County Hospital 9 years ago
Royal Surrey County Hospital
Submitted on 24/10/2014 at 11:54
Published on nhs.uk on 25/10/2014 at 04:00


Thank you for taking the time to share your feedback with us. We aim to provide safe and high quality care delivered by compassionate and respectful staff. We are pleased to hear that you had a positive experience and received excellent care at the Royal Surrey. We will pass your feedback to all the areas involved so that staff receive the recognition they deserve. Best wishes Royal Surrey County Hospital

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