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"Recent experience"

About: Norfolk & Norwich University Hospital

My husband was brought in to the A and E on Friday 10 Oct around 11 am in the morning. He had an xray and saw the consultant who said that an operation would be required the next day but to bear in mind there was a priority list. No operation took place over the weekend as other patients took precedence. I am very disappointed by the lack of care and consideration for my husband who was without solid food until Sunday lunchtime. It is now Monday afternoon and we are still waiting for the operation. During this time my husband has been traumatized and his health further put in jeopardy by this delay.

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 9 years ago
Janice Bradfield
Senior Communications and Membership Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 16/10/2014 at 16:53
Published on Care Opinion on 17/10/2014 at 10:48


We are very sorry to hear that your husband had to wait for his surgery. You may want to get in touch with our Patient Advice and Liaision Service who may be able to help at: pals@nnuh.nhs.uk

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