"Felt like it was a private hospital."

About: Burnley General Hospital

The treatment and respect i received when undergoing tests there recently was amazing. It was even better than a private hospital. The staff are so friendly and the specialist explained everything to me in great detail.

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Response from Burnley General Hospital

Many thanks for your feedback on your experience of our Breast Surgery unit at Burnley General Hospital, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Wendy Stobbs) on 01254 734471 or email me on wendy.stobbs@elht.nhs.uk. Many thanks for taking the time to comment Wendy Stobbs, Patient Experience Facilitator

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