"quick, friendly, essential"

This is my second visit to the minor injuries unit. On both occasions I was treated politely, seen quickly and made to feel my injuries merited my visit. Treatment was thorough and effective, and I am really grateful. This is such a great resource for Edenbridge, and much better than waiting with no treatment for hours in a busy A&E. When I left there were other people waiting and the next patient was already being called in, within 10 minutes of their arrival. Would like to add that the physio department are also fantastic having cured my damaged shoulder in a few visits. thank you to the whole team, and to the artist who painted the lovely insects on the walls in the treatment room - uplifting!

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Responses

Response from Edenbridge Hospital

Hello Thanks for taking the time to tell us about your two recent visits to Edenbridge Minor Injury Unit. We're pleased that both your experiences were entirely positive. The fact that you were seen quickly, the staff were polite and you got the treatment you needed without having to go to A&E. It is also good to hear that the staff in the physio department helped to make your shoulder better. We will ensure that your kind feedback is passed onto all the staff concerned. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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