"Almost perfect doctor found at Queens medical..."

About: Queen's Medical Centre

I was 25 mins early for my appointment due to the 2 buses I had to catch. ( Iam sorry but this is far too small for me to see properly so forgive any spelling mistakes). I was taken into the first eye check 2mins after aIrrived and saw my Consultant in the eye outpatients dept at QMC almost immediately. He treated me as a private patient. With the utmost respect and wth dignity. I am a 57 year old female and felt extremely safe in his capable hands. He thoroughly checked my eyes for glaucoma and informed me i may have skin cancer in my left bottom eyelid. I did not feel in the least afraid. He explained that even it was cancer, it was very slow growing and localised. I think the only worry I have is that I won't see the genuine doctor the next time I come for a check up in one month's time. Please give my sincere thanks to this superior eye doctor,, who obviously loves what he does for a living and knows exactly how to treat his fellow human beings. He is one of the rare doctors who can actually put himself in his patients shoes.

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Responses

Response from Nottingham University Hospitals NHS Trust

Vera. Thank you for taking the time to write to us to share your experience. We are pleased to hear that you felt safe, comfortable and reassured under the care of your doctor. It is always nice to hear when we get things right, as well as where we could make improvements. We wish you well with your continued treatment. If you would like to email nuhcommunications@nuh.nhs.uk with the name of your consultant we will share your kind words with him directly so that he gets the recognition he deserves.

Response from Queen's Medical Centre

Vera. Thank you for taking the time to write to us to share your experience in our care. We are pleased to hear that you felt safe, comfortable and reassured under the care of your doctor. It is always nice to hear when we get things right, as well as where we could make improvements. We wish you well with your continued treatment. If you would like to email nuhcommunications@nuh.nhs.uk with the name of your consultant we will share your kind words with him directly so that he gets the recognition he deserves.

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