"a lady helped me book myself in ..."

About: Royal Blackburn Hospital

(as the patient),

What I liked

a lady helped me book myself in as i arrived and i went right to the waiting room and seen within minutes

What could be improved

nothing

Anything else?

stop the smokers at the entrance give them an alternative place away from the front door then you dont have to go through a cloud to get into the hospital

Story from NHS Choices

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