"my dads truly awful experience of your hospital"
About: East Surrey Hospital East Surrey Hospital Redhill RH1 5RH
My dad was admitted to East Surrey Hospital in the early hours of Friday morning 10th October. He has inoperable brain tumours but required emergency treatment after collapsing at home. Throughout his short time there (he discharged himself) he was left cold, drips were not replaced when they should have been, ignored when he needed to use the toilet, shouted at more than once and treated in his own words like an imbecile. My dad was extremely weak and unable to look after himself. Thankfully, my mother and sisters were able to look after him and get done what was needed but they were not there when he was first admitted or overnight and they had to continually ask/chase/question-it was family who had to alert staff that dads drip had not been reattached. It was family who had to hunt down blankets, it was family who had to repeatedly ask for help on dad's behalf for help with the toilet. What a terrible way to treat an extremely vulnerable poorly man. He was admitted to the same hospital back in February when he was first diagnosed and the care he received was exemplary.