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Excellent friendly service

Story from nhs.uk

"Excellent friendly service"

About: Hospital Of St Cross (Rugby)

I woke up in the middle of the night with severe earache following an ear syringe at my local GP practice. I visited the walk in centre at 5am and the staff were friendly and quickly diagnosed and treated me for an ear infection. I was really very impressed with the service I received and very grateful as I was then able to get some sleep. Many thanks.

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Responses

Response from Hospital Of St Cross 9 years ago
Hospital Of St Cross

Submitted on 13/10/2014 at 13:27
Published on nhs.uk on 14/10/2014 at 04:00

Thank you for providing feedback on your recent experience of our Urgent Care Centre at Hospital of St Cross, Rugby in October 2014, when you visited us for diagnosis and treatment of an ear infection. I am delighted to hear that you had a positive experience and that you are happy with the care you received. Please be assured that the Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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