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Appalled

Story from nhs.uk

"Appalled"

About: Warwick Hospital

After suffering 2 seizures my partner was transported to warwick hospital by ambulance, an hours drive from our rental cottage! I had to make the heart wrenching decision to leave my 15 week old baby with family to accompany my partner! After fantastic care by the paramedics we were left in the care of unhelpful, unfriendly and uncaring A and E staff! Seen by a nurse straight away, she asked me to help take bloods! We were then left for 4 hours without seeing anyone, with no way of getting home and no money with us

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Responses

Response from Warwick Hospital 9 years ago
Warwick Hospital

Submitted on 15/10/2014 at 09:43
Published on nhs.uk on 16/10/2014 at 04:00

On behalf of the Trust I am very sorry to hear about your partner's experience. We would like the opportunity to investigate thoroughly and respond to the issues that you have raised. In order to do this though we will require further details to help us establish what happened with your care, therefore please could you contact our patient experience team on 01926 600 054. Yours sincerely, Karen Mitchell, Matron for A&E

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