"False reporting from A&E"

About: Glasgow Royal Infirmary / Accident & Emergency

(as the patient),

Recently obtaining my release notes from my doctor it has occurred to me that there are things that aren't true in my notes. I then contacted the hospital and asked to speak to registrar in orthopaedics. I was told this doctor had moved hospital. I contacted this registrar at their new hospital, and asked about the report.

On further investigation, the registrar told me that they wrote only what my records from A/E said - that I had some alcohol, when in fact I had not been drinking at all, as I was driving my car with family as passengers, all travelling from Glasgow going to a family wedding. I am shocked that this was incorrectly reported.

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Responses

Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear Same as above,

Thank you for getting in touch to highlight this issue with me - it would be of great help to me in addressing the concerns that you have raised if you could contact me directly on lorna.gray@ggc.scot.nhs.uk

Your comments have already been passed on to the Head of this service but some more information from you would help us to look into this further.

Best Wishes,

Lorna

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