"Mixed experience after 3rd c-section at Liverpool Women's"

About: Liverpool Womens Hospital / Maternity care

(as the patient),

Had all my babies in the Women's. My first c-section went bit mad. The life saving doctors and midwives saved us. My second c-section was like a dream.

I returned to have my third. I was very sad that it was not the same doctors, but all felt in safe hands in the Women's.

In the c-section, they got baby out but they couldn't stop the bleeding. Had to have my womb removed to save my life. 6 hours later I was awake again with doctors around me telling me the news. Some of the doctors and midwives are really angels. One midwife (Emma I think was her name) she was there right to the end. Thank you all.

Then I went to the ward. The midwives were more busy, they were talking about vodka and going out. I was in a side room all alone. When I was being sick, I pushed the bell to get help, but had to ask to help me grab baby off me.

One staff member even spent more time chatting up my partner! Then I was asked if I would be using the pill. That hurt as I had no womb left.

The hospital was great. Thanks. They are always in my prayers. But the ward was not good. Thank god I never have to go back. It was so much better 4 years ago.

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Responses

Response from Alison Gallie, Patient Experience Officer, Liverpool Women's NHS Foundation Trust

We are very sorry and shocked to hear of your recent experience on the Maternity Ward. The Ward Manager and Matron are investigating this matter immediately and will discuss with the Ward Team. Please contact the Matron Gill Diskin on 07854326181 if you wish to discuss further or contact the Patient Experience Team on 0151 702 4182/4061/4416

Thank you for your honest feedback

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Response from Liverpool Womens Hospital

Please would you contact me on 0151 702 4416 so that we can discuss further Regards Barbara Freeman

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