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visit to oral and maxillofacial clinic

Story from nhs.uk

"visit to oral and maxillofacial clinic"

About: Princess Alexandra Hospital (Harlow)

had a 10.30 appointment at this clinic yesterday and was seen at 10.15 by a very friendly nurse who had a relaxing and calm manner. After x-rays was seen by a member of the oral and maxillofacial team (at 10.30) who explained my future treatment in detail and gave me choices to make based on the information I had been given. I was then told what would happen next and was leaving the hospital at 10.45 - great. If only there was more parking on site for people who cannot get a bus because of the distance then it would be perfect. Well done PAH.

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Responses

Response from Princess Alexandra Hospital 9 years ago
Princess Alexandra Hospital

Submitted on 02/02/2015 at 18:42
Published on nhs.uk on 03/02/2015 at 00:00

Dear Anonymous, Thank you for taking the time to leave a comment. The Oral and Maxillofacial team will be very pleased to read your comments. What is particularly satisfying is the speed with which you were seen so that it was actually before the appointment time, which is excellent. I also love the positive evaluation of the information you were given to help you make choices about your care and treatment. Thank you for providing such a clear and reasoned explanation for your positive comment and of course please do get in touch with the Patient Experience Team if ever there is anything we can do to assist on 01279 82 70 84.

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