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"out patient"

About: New Cross Hospital

Went for a CT scan at 8.50 told scan had been cancelled. sent letter telling us about appointment one month ago no letter telling us of cancellation. waste of time and money.

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Responses

Response from The Royal Wolverhampton NHS Trust 9 years ago
Submitted on 15/10/2014 at 15:54
Published on Care Opinion at 17:36


I was sorry to read of the experience you have received regarding cancelled appointments.

To enable me to look further into your concerns, I would be grateful if you can contact our Patient Advice and Liaison Service (PALS) on 01902 695362.

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

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