"Disgusting"

About: Manor Hospital

This hospital needs a review how they operate their system. Been sitting in ward 11 for nearly 4 hours and couple 10 and another 12 hours then decided to leave. The excuse was the doctor had to attend an emergency operation, which is fine but big as this hospital is you must have someone on call. The nurses kept saying 5 minutes turns to be hour.. I'm very disappointed on the service and feel they need to sort this or it will hit them back..

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Responses

Response from Manor Hospital

Hello, Thankyou for taking the time to post a comment. We are currently reviewing our process to establish a surgical assessment unit at the Trust to enhance our patient experience. I envisage this unit will be up and running early December 2014. I would like to offer sincere apologies for the delay during your visit. Regards, Walsall Healthcare NHS Trust.

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