"Thank you sincerely"

About: Arrowe Park Hospital

I'd love to leave this comment for your staff that have just cared for me. I landed in intensive care unit on 21s/t22nd sept after a heavy overdose and the care I received was fantastic. I didn't deserve kind of help and when I was moved to ward 36 the care continued to be the best you could give to someone. The only part of my visit I felt unhappy with was psychiatry. Sending someone down to assess me in ICU wasn't good but other than that I'd love to thank you all sincerely. I hope all your staff are well xxxxxx

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Response from Arrowe Park Hospital

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Intensive Care Unit and Ward 36. We are very sorry to hear that you were unhappy with the psychiatry service. If you would like for us to look into this, or if we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. We hope that you have made a good recovery. Wirral University Teaching Hospital NHS Foundation Trust

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