"Some of the staff were nice with ..."
About: Royal Shrewsbury Hospital Royal Shrewsbury Hospital Shrewsbury SY3 8XQ
What I liked
Some of the staff were nice with a caring attitude.
What could be improved
The level of cleanliness and resource on wards. I stayed on the Gynaecology ward as an Orthopedic patient. The levels of cleanliness and the attitude towards this by the staff was both shocking and frightening, I've never witnessed anything like it, nor wish to again!! One lady in the bed next to me dropped her knife and fork - a nurse on the ward saw this and simply picked up the cutlery (from the ditry floor!!!) and gave it back to her for her to continue with her meal. A day later another elderly lady on the ward had an accident, her colostomy bag burst - the smell was disgusting & very strong, the poor lady was left cover in her own extrament for an hour and a half - they tucked in her covers and served her breakfast to her - madness, shocking, upsetting, disgusting - I wouldn't treat an animal like this!
Medical hand sanitiser that was to be used by all staff doing observations - the bottle was empty and for 2 consecutive days staff went thru the motions of using the sanitiser that was EMPTY!!!!!!!!!!! I would never wish to visit this ward or hospital again if I had the choice, in my opinion there is NO EXCUSE for behaviour like this, it's disgraceful, no wonder there are so many hospital super bugs, it's a wonder no-one has died on this ward due to the lack of care and attention of the staff on here. What a mess....what does my NI contributions pay for exactly!?!??!!?!?!? Absolutely Horrendous!!!!
Isn't that enough ... something needs to be done before someone becomes very ill as a result of the behaviour above!!!!!!!!!!