"Appointment system"

About: Princess Royal Hospital (Haywards Heath)

Saw my Consultant in April was surpposed to have received appointment in post for July/August - still haven't received an appointment. I understand that a new appointment system is in use that clearly isn't working. Where's I used to make a future appointment after seeing him that worked well for many years -Why change it? Someone trying to justify the amount of money they are earning!

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Responses

Response from Princess Royal Hospital

Thank you for your comments.

Should you wish to discuss this matter further, please contact our Patient Advice & liaison Service (PALS) at pals@bush.nhs.uk or on 01273 664973.

Kind regards

Patient Experience Team

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