"Maternity unit appalling!!"

About: Queen's Hospital (Romford)

I visited queens maternity unit in February 2014 where I was left for a week after my waters broke 5 weeks early causing problems post birth for my daughter. I feel that I was not respected or listened to despite this being my second child and as I had a high risk pregnancy I thought I would be looked after. I was very unhappy with the hospital after as blood results were lost and several more errors occurred. Although this happened in February I am now being sent review questionnaires asking me about the neo-natal unit. I do not know why I have been sent these as my daughter was not in that unit which leaves me wondering wether she was supposed to be there. I would not recommend queens maternity unit! In fact I would actually suggest they go somewhere safe and welcoming not a place where so many mistakes happen.

Story from NHS Choices

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Response from Queen's Hospital

I'm sorry to learn that you were unhappy with your experience in our Maternity ward. Thank you for leaving your feedback on NHS Choices. To be able to look into this further for you, I will need more details. Please contact me via our PALS team on 01708 435 454 or email PALS@bhrhospitals.nhs.uk Yours sincerely, Flo Panel-Coates Chief Nurse

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