"Eye clinic"

About: Torbay Hospital

I have had regular appointments at the Eye clinic at Torbay hospital for the past 15 months and have had a number of lucentis injections which are of course ongoing May I say how much the appointment system amd patient experience has improved in that time.This is due to a large extent to a member of staff who does a superb job as macular enquiry co-ordinator. It benefits the patients greatly to be able to have a named point of contact and this person is throughly professional in the way she deals with patients and is a credit to your hospital.I do hope that the present system will carry on Thank you Jean Edwards

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Response from Torbay Hospital

Thank you for taking the time to comment. It is always good to receive feedback; we try to ensure we share examples of good practice and also that we learn from any negative experiences. Kind regards South Devon Healthcare NHS Foundation Trust.

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