About: Purley War Memorial Hospital Purley War Memorial Hospital Purley CR8 2YL
Posted by Anonymous
My partner went to have blood taken, the person to do the blood didn't arrive till 2.30pm instead of 1pm. The staff didn't keep us informed, it was other patients informing one and other. Everyone walked out don't blame them, and the clinical manager was rude! I was standing in the hall so my daughter could say bye to her dad because my daughter were getting ratty waiting, and the manager abruptly came over and said you can't stand there. I said I wasn't happy with the waiting so I was leaving my daughter was getting ratty, as I said. I do not need a member of staff or clinical manager talking rudely to me, they couldn't even do there job properly that day. It was only because I asked that said 'oh they would be another half hour or so'. First and last time I would ever go there very disgusted clinical manager needs to learn manners and compassion.