"Care, what care"

About: Hull Royal Infirmary

Been waiting on a bed on labor ward for almost 2 days now and have had no contact from the midwife on maple ward all day today. Have watched many people go up to labor ward after being told we were second on the list to go up more than 7 hours ago. Hopefully someone will come and see us and give us some CARE soon.

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Responses

Response from Hull Royal Infirmary

Dear Mr Wilson, Thank you for placing your posting on the NHS Choices website. We are sorry to read of your recent experience and we will ensure that the staff concerned are made aware. If you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk or The Patient Experience Team on (01482) 675189 If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on telephone number (01482) 675165. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

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