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Care in Hairmyres Hospital

Posted By Wasp72

"Care in Hairmyres Hospital"

About: University Hospital Hairmyres / Trauma & Orthopaedics (Wards 1 & 5)

(as a relative),

My Mother fractured her hip recently.

She was admitted to Hairmyres Hospital. She was fasted over 3 nights and her surgery was cancelled for the 3rd time on Sunday afternoon.

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Responses

Response from Susan Friel, Director of Nursing, Acute Services, NHS Lanarkshire 9 years ago
Susan Friel
Director of Nursing, Acute Services,
NHS Lanarkshire

Submitted on 07/10/2014 at 18:08
Published on Care Opinion on 08/10/2014 at 09:15

picture of Susan Friel

Dear Wasp72

I'm so sorry to hear about your mother's poor experience while waiting for surgery. Unfortunately over the last 2 weeks we have had an unusually large number of patients needing surgery to fix fractures. To try to deal with this we have run extra theatre lists all through last week (sometimes 3 at the one time), but it has still been difficult to keep up with the need for operations.

I would be happy to talk to you if you would like to phone. If you want to do so, can I ask that you phone our Patient Affairs Manager, Christine McNeill within working hours. the number for Hairmyres is 01355 585000.

I hope your mother is keeping better and recovers well.

Many Thanks

Susan

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Wasp72 (a relative)

Many thanks for your reply. My Mother thankfully had her operation on Monday.

I fully understand the constraints within NHS Lanarkshire.

My Mother has been attending a number of different specialities within Hairmyres hospital. So far her care has not been very person centered. I am hoping during her recovery in ward 1 that this now happens.

I have been in contact with the Patient Affairs Manager and have raised an enquiry.

Warm Regards

Wasp72

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