"Poor person centred care around my disabled sons splints"

About: Childrens Development Centre Specialist services / Paediatric therapies (OT/Physio)

(as a parent/guardian),

I am disgusted at the decision to stop giving our children the choice of what design they would like on their splints, and that to save money they will all be plain! Having to wear splints is tough, being casted for splints at a young age is tough and being able to pick what design they want on them was the only good thing about it! Now that right has been took away and their chance to be individual has been took away too! I think it is absolutely disgraceful! Also we had to wait 6 weeks to even get a casting appointment for new splints, in the meantime my son had to wear splints that didnt fit!

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Response from Nottingham University Hospitals NHS Trust

Thank you for sharing with us your feelings about your experience of the Children’s Development Centre and the service you receive there. We appreciate you and your son are disappointed to be told he can no longer choose the design on his splints, and we are sorry to hear about difficulties you had with his casting appointment. We have spoken about your comments to our partners at the County Health Partnership for Nottinghamshire Healthcare NHS Trust, who manage the Children’s Development Centre, and they would like to discuss them with you personally, which you can do by telephoning Lesley Spence in their team on 0115 8837510.

Response from Lesley Spence, Head of Therapy Services, County Health Partnerships

Thank you for taking the time to post on the Patient Opinion website. I am sorry that you are unhappy with the splinting service your son has received recently. If you would like to contact me directly so that we can discuss this further and look into your concerns please email lesley.spence@nottshc.nhs.uk or telephone 0115 987610.

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