"Excellent and caring staff"
About: Norfolk & Norwich University Hospital Norfolk & Norwich University Hospital Norwich NR4 7UY
I recently had minor surgery at the N& N. It was an admission which was squeezed in with one day's notice. I was admitted to Earsham Ward on a day when they were extremely busy & had no free beds. Despite this staff took the time to be kind & patient in admitting me & doing my pre-op checks. Both the ward sister & the night staff nurse went out of their way to be exceptionally supportive & kind despite having a million other things to do. All ward staff , cleaning staff & staff delivering food were kind, often appropriately funny & always efficient & supportive. I would like to express my thanks to them. My Consultant & his team have also been very supportive throughout exploratory tests over the past two & a half years & exceptionally kind & reassuring during & post the procedure. I felt very much a person & not a set of symptoms throughout the entire experience. It is very clear that all staff are stretched & under pressure but despite this they still demonstrate, care, empathy & patience. Thank you to them all.