"Access to treatment room and phlebotomy at health centre"
About: Lanarkshire Community Services Lanarkshire Community Services
Posted by pamann (as ),
During month of August consultant and GP requested bloods due to malignancy factors being raised. As working individual found Admin staff inflexible at Shotts Health Centre ie unable to put call through to speak to professional, access to other local health centres booking systems.
Resulted in me phoning around to secure own appointment and feeling staff unhelpful with judgemental and poor attitude towards me as someone who is well and articulate. Left me wondering about response given to patients form vulnerable groups.