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poor mental health assessment

Story from nhs.uk

"poor mental health assessment"

About: Derriford Hospital

Having spent the whole day with police support,gp support and crisis team referral to hospital my very distressed and suicidal husband was treated by a very arrogant and confrontational ? Professional. Having spent many hours getting husband to accept treatment and appropriate care the 'clinician' was rude, and obviously not wanting to admit. Husband litrally ran from deptment. For us to start process all over again.

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Responses

Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust 9 years ago
Genny Turner
Senior Quality Facilitator,
Plymouth Hospitals NHS Trust

Submitted on 21/10/2014 at 07:21
Published on Care Opinion at 10:50

Good morning

I am sorry to hear that your recent experience with us has not been a good one with regard to the care your husband has received.

Please would you be kind enough to give our PALS (Patient Advice and Liaison Service) Team a call on 01752 439884 or email plh-tr.PALS@nhs.net so we may have some more information from you so that we can investigate this further for you.

Best wishes

Genny

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Response from Derriford Hospital 9 years ago
Derriford Hospital

Submitted on 27/10/2014 at 15:33
Published on nhs.uk on 28/10/2014 at 03:00

Please would you be kind enough to give our PALS (Patient Advice and Liaison Service) Team a call on 01752 439884 or email plh-tr.PALS@nhs.net so we may have some more information from you so that we can investigate this further for you. Best wishes Genny

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