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Good dental care for my daughter

Posted By Mr Patel

"Good dental care for my daughter"

About: Dewsbury & District Hospital / Oral surgery Locala Community Partnerships CIC / Dental services

(as a parent/guardian),

My daughter was sent to Batley Health centre for some teeth talking out. We got an appointment 4 weeks after we had been to our dentist which was quicker than we thought it would be.

We saw the main dentist at Batley who was very thorough and very helpful with all the questions my wife asked. The nurse was lovely and played with my daughter when we were talking to the dentist.

We got our appointment there and then for the hospital which was 2 weeks later.

When we went to the hospital all the staff there were nice and we were so pleased when we saw the same dentist and nurse that we had seen at Batley. How lovely that there is continuity in care. My daughter who had been scared was really pleased to see the nurse there and was then happy to go into the theatre with her.

The Dr was lovely and she talked to my daughter while she was going to sleep, the nurse then took us into a side room and explained what would happen next. She answered all the questions we asked and explained to us when we asked why our daughters teeth had gone so bad. We never knew that we should still be brushing her teeth at 6 year old as no one had told us this before.

Anyway my daughter woke up and we were sent home when she was ok. We can't thank them enough for the care that they gave us. Brilliant

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Responses

Response from Louise Thornton, Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit, Locala Community Partnerships 9 years ago
Louise Thornton
Customer Engagement Manager , Adults Planned and Health and Wellbeing Business Unit,
Locala Community Partnerships

Submitted on 06/10/2014 at 09:03
Published on Care Opinion at 11:58

picture of Louise Thornton

Thank you Mr Patel for sharing your experience of Locala Dental Services on Patient Opinion. It sounds as if our appointment process was better than you expected, that our staff were kind and caring which was great to hear.

Working closely with our Dental team I know they are experts when treating children, they are passionate about their work and always try to include education in a fun way.

I will share your post with the team I know they would want to say 'Thank you for a lovely Post'. As for more tips about looking after your families teeth why not follow the team on Facebook https://www.facebook.com/localadentalcare or Twitter @localadental

Thank you again

Louise Thornton

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Response from Paul Jepson, Patient Liaison Manager, Mid Yorkshire Hospitals NHS Trust 9 years ago
Paul Jepson
Patient Liaison Manager,
Mid Yorkshire Hospitals NHS Trust

Submitted on 06/10/2014 at 09:57
Published on Care Opinion at 11:59

Dear Mr Patel

Thank you for this feedback and very kind comments. We are pleased that you were happy with the care provided and appreciate you taking the time to post on the site.

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