"time waiting for pharmacy"

About: Queen Alexandra Hospital

I was told by my consultant that i could go home(1/10)this was 08'30 .i did not leave the ward until 17'50 because i was waiting all that time for medication to be sent up from the pharmacy,this exact thing happened in May 2010 when i was in for surgery.i know departments are busy but it beggars belief to wait that long.

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Responses

Response from Queen Alexandra Hospital

Thank you for taking the time to write in, so soon after leaving the hospital. We are sorry that your experience was not to the standard that you would have expected. If you would like to discuss the delays you have experienced further, then please contact our Patient, Advice and Liaison Service at PHT.Pals@porthosp.nhs.uk or via free phone on 0800 9716039.

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