"Extremely helpful GP practice (as visitor)"

About: NHS Highland

(as a parent/guardian),

Visiting Ullapool on holiday with my children. My 2 week old son developed oral thrush and required medication. I phoned the local GP practice (Ullapool Medical Practice) and spoke with an extremely pleasant and helpful receptionist, who took my details and asked if I would like an appointment or if I would be happy with a phone consultation from a GP. Having gone through the exact same problem with my older children, I was happy to have a phone consultation.

A GP, also very pleasant, professional and helpful, phoned me within one hour, and as a result left a prescription for us at the reception of the practice.

I was extremely impressed with their efficient and helpful service, and with their friendly and professional manner, and very grateful for our speedy treatment.

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Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland

picture of Maimie Thompson

Dear Catreena

I am really pleased to hear that the local team were able to be so prompt and helpful. I am sure that will have smoothed the way and hoepfully not upset your holiday too much.

Not only is Ullappol a beautiful part of the world, it attracts first class professionals, who are well used to looking after "locals" and our many visitors.

Thank you for the feed-back and I do hope all the family are well.

I will pass on your thanks to the Ullapool team

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