I am a very nervous patient. As such, I tend to be a bit snappy which is my way of coping with being very nervous. I was scheduled for day case surgery under the care of Ward 12 Orthopaedic Unit at Trafford General (Room P) on 30th September 2014. The staff on this ward were exemplary. Professional, friendly, efficient and very very reassuring and supportive. I was informed every step of the way as to what was happening and when it would happen. I was included in every decision made and the anaesthetist in particular was brilliant, explaining all options and then leaving me alone for a little while to think it all through before coming back to talk again. If all hospital wards were run like this one and all nursing staff followed Ward 12's example of how to treat patients, the NHS would not have any complaints to deal with at all. They make a brilliant cup of tea as well!
"Ward 12 Orthopaedic Unit Room P"
About: Trafford General Hospital Trafford General Hospital Manchester M41 5SL
Posted via nhs.uk
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