"Endscopy Appointment"

About: Countess Of Chester Hospital

Tried to get an endoscope appointment after referral from the consultant. Told would be a couple of weeks before being given an appointment. Clearly they are having to delay allocating an appointment to meet waiting lists targets! Parking is a joke, not enough spaces!

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Responses

Response from Countess Of Chester Hospital

Dear Sir/Madam, We are sorry to learn of your concerns. We take all patient feedback very seriously and therefore we would like to use your comments to see what has happened with your endoscope appointment. Please feel free to contact the PALs Department on Freephone 0800 195 1241 and select the option listed or email cochpals@nhs.net to give us more information about your experience. This will also give us the opportunity to feedback to you personally with regards this matter. The Patient Experience Team

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