"Botox treatment for overactive bladder"

About: Queen Alexandra Hospital

I was seen for Botox injections into my bladder following problems after a prolapse repair. My second treatment was 6 March 2014 when I was told by the gynaecologist that I would be recalled for treatment in six months time. I cannot praise the kindness of my consultant and her team enough. I was treated with dignity and respect at all stages. However, the promised recall has not occurred and my symptoms are beginning to return and will get increasingly worse. I do not know if this is an admin error or whether I have somehow slipped off the radar. I do know that if I have to be re-referred by my GP it will take upwards of two months to be seen and my symptoms will make the whole procedure far more difficult. I have no idea how to contact Gynaecology outpatients - it is not featured on the website anywhere.

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Response from Queen Alexandra Hospital

Thank you for taking the time to contact us. We are pleased to note that you found the consultant kind and that you were treated with dignity and respect throughout your treatment. We are sorry however, that you have not yet received your follow up appointment and can confirm that you can contact staff in the Gynaecology Outpatient Department on 02392 286 000 ext 4233. Alternatively, if you cannot get through to the department directly then please call 02392 286000 and ask the operator to put you through.

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