"Thanks to all on ward 205 at the royal derby"

About: Royal Derby Hospital / General surgery

(as a relative),

Ward 205 has been fantastic for my uncle who was on there with an abscess on his right leg. He had the op straight away, which was amazing. All the nurses have looked after him. Thanks to the facilitates staff who did the meals and drinks, and Mr Pickering's team who been excellent.

He was discharged tonight. Everyone has been amazing. Please pass the thanks on. Would like to thank Deborah the sec, who was amazing in pre-op and ward 207 moving things quick.

Please pass on many thanks who have looked after uncle in the last 4 weeks

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Responses

Response from PALS Team, Patient Experience Team, Patient Experience Team, Derby Hospitals NHS Foundation Trust

Many thanks for your lovely comments regarding the care and treatment you have received from Mr Pickering and the staff on Ward 205, here at the Royal Derby Hospital. I will certainly forward your positive feedback to Mr Pickering and any other appropriate senior staff so these sentiments can be shared with the rest of the team on Ward 205. Our staff try hard to provide a high standard of quality care to all our patients and we were very pleased to hear thaty you felt this aim had been achieved on this occasion.

We again would like to thank you for taking the time to provide us with this important feedback and also may we take the opportunoty of wishing you the very best for the future.

Kind regards

Deborah Furness, member of the Patient Experience team for Derby Hospitals NHS Foundation Trust

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Response from Royal Derby Hospital

stargirl13 reviewed Royal Derby Hospital Thanks to all on ward 205 at the royal derby Ward 205 has been fantastic for my uncle who was on there with an abscess on his right leg. He had the op straight away, which was amazing. All the nurses have looked after him. Thanks to the facilitates staff who did the meals and drinks, and Mr Pickering's team who been excellent. He was discharged tonight. Everyone has been amazing. Please pass the thanks on. Would like to thank Deborah the sec, who was amazing in pre-op and ward 207 moving things quick. Please pass on many thanks who have looked after uncle in the last 4 weeks Visited in October 2014. Posted on 01 October 2014 using Patient Opinion PET Trust response sent 27.4.15 – NOTE - PET received notification of this review via NHS Choices email on Sat 25th April 2015 We have recently received (on 25th April 2015) an email notification from the NHS Choices website, that you had posted a review on the Patient Opinion website last October 2014, regarding the care your uncle received when having surgery in our hospital during October of the same year. We sincerely apologise for the delay in being able to respond to this review; however, we were very pleased to note that you were very happy with the care your uncle received at this time and we would sincerely like to thank you for taking the time to provide us with this information. We will certainly ensure that your kind comments are shared with Mr Pickering and his team and also with the staff on Ward 205. May we take the opportunity to wish you and your uncle our very best wishes. Kind regards Patient Experience Team for Derby Teaching Hospitals NHS Foundation Trust

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