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Concern over delay in investigating black mass in lung

Posted By wallflower patient

"Concern over delay in investigating black mass in lung"

About: Glasgow Royal Infirmary / General Surgery (wards 64, 65, 66,& 67) New Stobhill Hospital / General Surgery

(as the patient),

GP spotted mass in lung x rays, which were missed by royal infirmary 3 times, and referred me to Stobhill 6 month ago for x rays and scan and biopsy. I'm on immunos due to liver transplant. These drugs can cause tumours, non malignant in lot of cases.

I waited 5 months before this hosp contacted me, my GP constantly contacting them. Eventually, I went for x ray here, then eventually saw a doc. I saw a young doc who did not seem interested, and kept saying it was unlikely to be cancer as I don't smoke.

Was not interested in the least that this hosp has been reporting to my GP that I have not attended any appointments etc. My GP told them I am receiving apts for the same x rays and breath tests I have already had. Now had a scan but not correct one. Also have a return apt here in oct and another test I'm supposed to have b4 this apt is at end of oct.

On calling appointments to explain, I was told, no apts available till jan/feb so I can cancel doc appt and test appt till then. Honestly this system is disgusting!

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Responses

Response from Lorna Fairlie, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde 9 years ago
Lorna Fairlie
Patient Experience, Public Involvement Project Manager,
NHS Greater Glasgow and Clyde

I work in a small team in NHS Greater Glasgow and Clyde which seeks to involve patients and carers in the work of the NHS. The biggest part of my role is in managing feedback projects across the Board area, one of which is Patient Opinion. It is my job to give our patients and carers the opportunity to give us feedback, and to make sure that this is passed to the right people to help us improve the services we provide.

Submitted on 02/10/2014 at 17:11
Published on Care Opinion on 03/10/2014 at 11:51

Dear wallflower patient,

Thank you for taking the time to highlight the issues you have had with your appointments. You have provided a lot of information here, however it would be really helpful to me if you could get in touch with me directly on lorna.gray@ggc.scot.nhs.uk so that I can get some further details from you. This will help me to look into this for you and provide you with a fuller response.

I hope to hear from you soon,

Yours Sincerely,

Lorna

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