"mammogram & hysteroscopy"

About: Princess Anne Hospital

I recently had a hysteroscopy. Not only was I seen on time, the procedure itself was so well handled - I wasn't looking forward to it in the slightest, but the doctor explained everything so clearly beforehand, without talking down to me, and really set my mind at ease about the symptoms I'd been experiencing; obviously one can't feel relaxed during a hysteroscopy but the doctor and colleagues were so professional - calm, caring and just so damned NICE - that although i can't claim it was enjoyable, the whole thing went so smoothly that I am sure I couldn't have received better care had I paid to go privately. I would recommend my doctor wholeheartedly and would have every confidence in the team should I need gynaecological care in the future. Yesterday I had a mammogram in the mobile unit at The Quays car park - again, my treatment couldn't have been better had I been paying at a private hospital. The receptionist and radiographer were brilliant, they saw me straight away even though I turned up 20 minutes early for my appointment, and since there weren't any other patients there I had the place to myself; it was all so clean and incredibly luxurious for a mobile unit, and I was made to feet so relaxed and welcome; there was no rush about the procedure, the radiographer was brilliant and even recommended some stretching exercises for my lower back problem, which have helped tremendously. Having had breast implants 13 months ago I was a little concerned about the mammogram but the radiographer was great, and explained everything so clearly and was so gentle that I can honestly say that far from being the painful experience I'd expected it wasn't even uncomfortable! I know the NHS gets a lot of criticism and resources are stretched, but my experiences this year prove that excellence DOES exist within the NHS and I would recommend the Princess Anne Hospital to everyone. NB I had some experience of the French health system last winter, speciifically gynaecology, and it was ghastly - lengthy waiting for my appointment (nearly 2 hours!) and a consultant that seemed distracted and unsure of the diagnoses; moreover the consultant wanted to give me a general anaesthetic for a hysteroscopy, so I'm so glad I waited until we got home to Southampton and went to the Princess Anne Hospital for my treatment.

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Response from Princess Anne Hospital

Thank you for taking the time to feedback on your recent Gynaecology and Breast Screening experiences with University Hospitals Southampton. We are pleased to read your lovely comments and praise of our services. We will forward your comments to the Managers of these services to share with their staff.

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