"Urology Surgical Admission 22nd April 2014 -..."

About: Castle Hill Hospital

I have been meaning to record my thanks for an excellent experience at Castle Hill for some surgery. I cannot fault the care that I received. I was dreading my stay but I actually enjoyed it in the end. You all do an excellent job. The media sometimes characterise the NHS as failing - this is not the case at Castle Hill in my experience which has excellent staff that work so hard to ensure that everything goes well. Keep up the good work. Btw all the patients I spoke to felt as I did - their experience exceded expectation

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Castle Hill Hospital

Dear Martin, Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience Team Hull and East Yorkshire Hospitals NHS Trust.

  • {{helpful}} of {{total()}} people think this response is helpful