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outpatient after care

Story from nhs.uk

"outpatient after care"

About: Queen's Hospital (Romford)

I went back for the results of my colonoscopy last week. When I got there the doctor I was to see was running an hour behind. When I got in to see him he apologised for the delay and explained that he only gets 2 - 3 minutes per patient. By the time I had sat down it was time to get up, if he had kept to his time. He told me my results, explained a few things to me and answered all my questions and concerns, brilliant . Luckily mine was good news I would have hated to have had bad news and been with a doctor that had kept to his 2-3 minute time slot! disgusting.

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Responses

Response from Queen's Hospital 9 years ago
Queen's Hospital

Submitted on 06/10/2014 at 16:46
Published on nhs.uk on 07/10/2014 at 04:00

I’m pleased to hear that our consultant was able to address all your questions and concerns. Thank you for leaving your feedback on NHS Choices. Our services have an incredibly high demand and we are working hard to ensure that all our patients receive a good service. Yours sincerely, Stephen Burgess Medical Director

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