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"I have never been seen on time"

About: Castle Hill Hospital / Urology

(as the patient),

I have been having treatment in the Urology Day Services Dept. for 5 weeks now.

I have never been seen on time, usually 15 mins late, but two weeks ago it was one hour, today it was 45 min.

Staff said it was because they were on their own, all day and the morning clinic had overrun by one hour.

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Responses

Response from Castle Hill Hospital 8 years ago
Castle Hill Hospital
Submitted on 16/02/2016 at 11:55
Published on nhs.uk on 17/02/2016 at 01:30


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