"I have never been seen on time"

About: Castle Hill Hospital / Urology

(as the patient),

I have been having treatment in the Urology Day Services Dept. for 5 weeks now.

I have never been seen on time, usually 15 mins late, but two weeks ago it was one hour, today it was 45 min.

Staff said it was because they were on their own, all day and the morning clinic had overrun by one hour.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Castle Hill Hospital

Thank you for leaving your feedback on NHS Choices.

  • red34 thinks this response is helpful
    {{helpful-1}} of {{totalOthers()}} other people think so too