"consultant is useless"

About: University Hospital Of North Durham

i have been attending a gynocology clinic since febuary to fall pregnant. the doctor doesnt involve me in the descions about my care, wont go into details or help when me and my partner have questions about the treatment we are recieving and test results that have been carried out dont get explained. at my last appoinment i was told that i only have 3 rounds left as its the limit for the medication im on apparently but i recently sought a second opioion which disagreed. tests shoud have been carried out before i had even started taking the medication which werent. i would not recommend this clinic utterly disgraceful the staff stand around gossiping and drinking hot drinks and are always running late and when you do eventually go in its rushed and out you go. it is also very uneasy having to sit with fellow pregnant women waiting for ultrasounds when you have been trying so hard to get pregnant and havent .

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Response from University Hospital Of North Durham

Thank you for providing feedback on your recent visit to the Gynaecology department at University Hospital of North Durham. I am very sorry to hear that you were unhappy with your experience on this occasion. We would welcome the opportunity to discuss your concerns with you. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is patient.experience@cddft.nhs.uk If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774