"Quickly seen by positive and caring staff"

About: St James's University Hospital

Despite the late hour, all the staff who saw me were friendly, positive and very caring. I couldn't have received better service from all the staff (nurses, porters, reception staff and doctors) who ensured I was assessed, x-rayed and sent on my way with a pair of crutches within a really reasonable time. The only improvement would be to have a better drop off area outside the department.

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Responses

Response from St James's University Hospital

Dear Anonymous Thank you for your kind comments regarding your experience of St James’s Hospital. I was very pleased to read that you were so happy with the care you received. I will ensure that your comments are passed on to the staff in A&E. Thank you for taking the time to post your feedback. With kind regards Scott Senior Nurse Patient Experience

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