"Pointless appointment time"

About: Hemel Hempstead Hospital

Had to wait two hours after my appointment was supposed to be. It seemed that everyone else was seen before myself. No communication between staff in the sense I asked when it was 45 mins delayed how long it would be and then after an hour and a half they finally seemed interested. Rearly poor. A sense of urgency, care or organisation was nowhere to be seen. Very disappointing.

Story from NHS Choices

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