"Terrible midwife "care""

About: Whipps Cross University Hospital

The midwives here are arrogant and disrespectful. Each thinks she knows best. They don't listen and don't communicate with patients. Paediatricians are lovely but we will not have more children here due to awful midwifery.

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Response from Whipps Cross University Hospital

Thank you for taking the time to make a comment, which we take very seriously. We are so sorry to hear of your poor experience on the maternity unit at Whipps Cross Hospital. Your comments have been shared with the senior midwifery team, who have been asked to review the issues that you have raised. In the meantime, we would welcome the opportunity to discuss your concerns in more detail and encourage you to contact the Patient Advice and Liaison Service (PALS) on 020 3594 2040 or by email: pals@bartshealth.nhs.uk. Alternatively, you can contact our Lead Midwife, Denise McEneaney directly by emailing denise.mceneaney@bartshealth.nhs.uk, who will be happy to talk to you personally.

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