"Fracture Clinic"

About: Whipps Cross University Hospital

Very badly managed department. The staff seemed completely over stretched and drowning in paper work which was lying on every spare surface. The physical surroundings are not suitable at all. There was not enough places for people to sit which is kind of important in an orthopedic clinic. We waited an hour, even though our appointment was in the morning and were then told after an hour of waiting that we had to go to X-ray. The X-ray department was mayhem, no room to sit, queues out the door and many people had been waiting for 3+ hours. There was no system by which children and the infirm could be seen more quickly.

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