"Appointment cancelled without notice "

About: The Royal Liverpool University Hospital / Ophthalmology The Royal Liverpool University Hospital Ophthalmology L7 8XP

Posted by Inenr2 (as a volunteer/advocate), 9 years ago

I went to St Paul's Eye Clinic at the Royal. When I got there I was told there was no doctor there, so the appointment couldn't go ahead, and was told to go home and that a new appointment would be made. It would have saved me a journey if I'd been told beforehand.
(Added by Healthwatch Liverpool on behalf of the patient)

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Royal Liverpool and Broadgreen University Hospitals NHS Trust

Submitted on 29/09/2014 at 17:22

Published on Care Opinion on 30/09/2014 at 11:59

Thank you for your comment. We are sorry to hear that and apologise for your inconvenience. If you would like to talk to us about this further, you can contact our PALS team by phoning 0151 706 4903/2265, via PALs@rlbuht.nhs.uk or typetalk 18001 0151 706 4903/2265. Thanks.

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Appointment cancelled without notice

"Appointment cancelled without notice "

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